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Switching providers

Switching proxy providers? Test us before you move

If your last provider's meter ran hot, its residential IPs turned out to be hosting ranges, or its refund vanished when you asked, here is how to test us on a small top-up before you move a single job.
Start with $5Ask in Discord
Before anything else

Signs you are being overbilled

One of these on its own can have a boring explanation, so ask the provider about it before you leave.

  • The bill is bigger than your own byte count

    Count what your client sent and received, then compare. A little over is TLS and connection setup. A lot over means something you never asked for is being counted.

  • There is no per-request breakdown

    A daily total cannot be checked against anything. If the provider cannot give you a number for a specific window, you have learned something already.

  • Failed connections and their retries are billed

    A connection that dies before carrying data moved nothing. Retries the provider makes on your behalf, without telling you, multiply the worst part of your job.

  • Usage is rounded up per request

    Round every small API call up to a whole kilobyte and a million of them bill as far more than they weighed. Rounding belongs once, at the bottom of the invoice.

  • "Residential" IPs whois to a hosting company

    Look up the ASN of an IP you were given. If it belongs to a cloud or VPS company, it is a datacenter address, whatever the label on the order said.

  • The refund dies on the first byte

    A policy that voids the whole balance because you used a few MB testing is a policy written never to pay out.

Two guides go further: how to catch usage inflation and how to audit your proxy bill.

Side by side

Test us before you move anything

Run one fixed job through both providers and compare three numbers: what you counted, what they billed, and what our log says.

  1. Top up a little

    Top-ups start at $5 and the balance does not expire. The smallest ISP order is 1 shared IP for 30 days, $2.10, and the smallest datacenter order is 1 shared IP for 30 days, $1.25. The smallest residential order is 1 GB, $2.40, so a residential test needs a top-up of at least that.

  2. Run the same job through both

    A few hundred fixed URLs, fetched once through each provider, with retries off in your own client so the request count stays the same. Have your client add up the bytes it sent and received.

  3. Compare against our per-request log

    Our usage log has a row per request with the bytes in, bytes out and cost, and it exports as CSV. We bill request bytes plus response bytes, headers included, so ours should read a little above your own count, by the TLS overhead your client cannot see.

  4. Keep whichever one survives

    If our number beats yours by more than protocol overhead explains, send us both and we credit back the difference. If you would rather not stay, the unused balance comes back under the refund policy below.

Bring your own numbers

Are we cheaper for you?

Put in what you pay per GB now and how much you buy at a time. The comparison uses today’s residential price list and nothing else. On small orders we are sometimes the more expensive option, and the box will say so.

Residential pricing in full →

What you pay now, against our residential price

Residential only: ISP and datacenter are rented per IP, so they do not compare per GB.

Ours, 1 GB$2.40/GB · $2.40

Enter what you pay now to see the difference.

Our rate is set by the size of one order and applies to all of it. We meter request bytes plus response bytes, headers included, so the two prices only line up if the other meter counts the same bytes.

What to buy

Your old setup, on our lines

Three lines and nothing else. Where we do not sell what you had, the table says so.

What to buy here for each kind of proxy you had before
What you hadBuy thisPriceWorth knowing
Rotating residential, billed per GBResidential$1.85/GB at 10 GBdown to $1.50 at 500 GBA new home IP per request. $2.40/GB on a 1 GB order. No country setting.
Residential with country, state or city targetingISP$2.66/IP/mo at 10 IPsdown to $1.50 at 500 IPsOur residential cannot be pinned to a place. An ISP address is a home-ISP IP in the country you pick at checkout, and it stays put for the term.
Static residential or ISP proxiesISP$2.66/IP/mo at 10 IPsdown to $1.50 at 500 IPsRented per IP for a term, on one of 3 plans (shared, dedicated, premium). Country picked at checkout.
Datacenter proxies rented per IPDatacenter$1.58/IP/mo at 10 IPsdown to $0.89 at 500 IPsSame shape: per IP, for a term, country picked at checkout. Dedicated and premium IPs carry no traffic meter.
Datacenter billed per GBDatacenter$1.58/IP/mo at 10 IPsdown to $0.89 at 500 IPsA dedicated IP has no traffic meter, so heavy jobs stop costing per byte. Shared includes 1 GB per IP and sells more at $0.35/GB.
Mobile proxiesNot sold here—We do not sell them. If the target only checks for a consumer ISP, ISP may do the job; if it checks the carrier, it will not.
A scraping API or unblockerNot sold here—We sell proxies only. You keep your own client, retries and parsing.
The move itself

Switching is two lines

Replace the old proxy URL with ours. Rotating residential goes through one gateway; ISP and datacenter IPs are each listed in the dashboard with their own port. The dashboard shows the host and port for every order, and where they differ from these examples, the dashboard is right.

If your old setup put country or session flags in the username, drop them. Residential has no country setting here, and on ISP and datacenter the country is chosen at checkout.

Setup for curl, Scrapy, Playwright and more →

rotating residential · .env
- export HTTPS_PROXY="http://USER:[email protected]:PORT"
+ export HTTPS_PROXY="http://USER:[email protected]:8000"
a rented ISP or datacenter IP · scraper.py
- PROXY = "http://USER:[email protected]:PORT"
+ PROXY = "http://USER:PASS@IP:PORT"

If it does not work out

Ask within 7 days of a top-up and we refund the unused portion of that top-up, back to where the money came from. You do not need to give a reason, and using some of it does not void the rest. One message in Discord or an email is enough.

Card refunds go back to that card within 3 business days. Crypto goes back to the wallet it was sent from, in the same coin, within 3 business days. Never as account credit. Card expired, or paid from an exchange? The policy covers both. Separately from the 7-day window, if our meter counted more than you moved beyond what protocol overhead explains, we credit back the difference to your balance however long ago it was. That one is us fixing our bill, not a refund.

From our refund policy, which is the version that counts.

The community layer

Tell us what you were paying.

Post your current rate and how much you use in Discord, and we will tell you honestly whether we are cheaper. Sometimes the answer is no, and we will say that too.

Join the Discord

4,200+monkeys in the Discord

  • Help from humans

    Post your error, get an answer. Usually in minutes, usually from someone who has hit the same wall.

  • A status bot that tells on us

    Pool health, incidents and maintenance posted automatically. Including the bad days.

  • Deals and free traffic

    Bonus GB drops, early access to new pools, and the occasional giveaway for a good bug report.

Join the Discord4,200+ monkeys, free to lurk